| So when
Muriel Ryan decided to retire after 33 years in the
oil business, she figured it made the most sense to sell her
five stores in Sheboygan, Sheboygan Falls and Oostburg to
Quality State, which operates the Q-mart chain.
"It's the end of an era, but I think Quality
State has a very good name in the community and they're
basically locally-owned," said Ryan, 73, who founded the
company in 1974 with her late husband, Don.
The deal was finalized July 30, and the former
Ryan stores are now officially Q-marts, although the signs
with the familiar shamrocks have yet to disappear.
"The shamrock is going to go back to Ireland,"
Ryan said with a laugh.
Q-mart now has 22 locations

The deal gives Q-mart 22 locations in several
cities, including Sheboygan, Sheboygan Falls, Oostburg,
Plymouth, Neenah-Menasha, Fond du Lac and Sturgeon Bay. Terms of
the transaction were not released.
Greg Bultman, 62, president of Quality State
since 1988, says acquiring the Ryan's stores was a good
move. The two sides had been talking "off and on" over the past
six to nine months about the deal, Bultman said.
"The stores are established, they're good
stores, they have an excellent customer base and they fit right
into our market," Bultman said.
Even though they basically competed for the same
customers &mdashpeople looking for a place to pick up a loaf of
bread, gallon of milk or to fill up their cars fast &mdashboth
Ryan and Bultman said they did so amicably.
"We've always been friends. We have basically
carried on a very congenial relationship within the same realm,
belonging to the same oil associations and so on,"
Ryan said.
"So you could classify it as competition, but
it's been a very congenial, very hospitable type of a
relationship."
Bultman agreed.
"Quality State tends to be a friendly competitor
in all the markets we operate in," Bultman said. "That's kind of
the reputation we want to have. We want to be first in line to
serve the customer with the lowest and best prices, and we want
to be friendly with our competition."
Gas prices shouldn't change
Despite Quality State's acquisition of the
Ryan's stores, gas prices in the Sheboygan area shouldn't
change much, because it remains a competitive market and
stations are battling to keep their market share, said Erin
Roth, executive director of the Wisconsin Petroleum Council.
"You have different marketers on different
sides of the street, and they have to compete against each other
for business," Roth said. "In this business, 2 cents (a gallon)
swings customers. It's amazing."
About 45 people worked for Ryan's, with
many of them being retained by Q-mart. The former Ryan's
stores are already part of the Q-mart Rewards program, which
offer customer discounts, Bultman said.
One of the Ryan's stores, the Jefferson
Station location at 610 S. 14th St., is within a few blocks of
an existing Q-mart at 1003 S. 14th St., but Bultman said both
stores will remain open.
In fact, two existing Q-mart stores were already
across the street from each other, on the northeast and
southeast corners of South Taylor Drive and Washington Avenue in
Sheboygan, and Bultman said both are thriving. "There are
different traffic patterns," he said.
Family business began in 1974
Don and Muriel Ryan arrived in Sheboygan
in 1974 to start their business after Don had worked for
Standard Oil and Amoco Oil in the Chicago area for
more than 20 years.
Over the years, Muriel Ryan said four
of the couple's eight children worked for the company, among
them Bob Ryan, now a Sheboygan alderman, who came up with
the shamrock logo for the stores.
Bob Ryan, now 44, said he worked "off and
on" for the family business since he was 11 years old.
"I used to drag the fuel oil hose on
Saturdays for my dad," he said. "Back when it was a one-man
show, he'd drive the truck, I'd drag the hose, and do the walks
on Saturdays."
Don Ryan died in 2002. Bob Ryan
will continue to operate his own convenience store in Plymouth
not associated with Ryan Oil or Q-mart for the
time being, though he said he plans to devote more time to his
aldermanic duties.
Muriel Ryan said the sale will help
finance her retirement, but she enjoyed running the business.
"I love every minute of it," Ryan said. "I
love the people and I love the work and the endeavors.
"But I feel it's time," she added. "The time
was right, the buyer was right, and I think it's time to move on
and enjoy a little bit of retirement." |